Paris city manager releases ‘Ice Storm Q&A’
City of Paris sanitation trucks will pick up storm debris at curbside, and at no charge to residents, but that will likely not occur for several weeks, City Manager John Godwin said Tuesday.
The manager released the following “Question & Answer” on the 2013 Ice Storm, the worst to hit the city in more than a decade:
ICE STORM Q&A
HOW DO I GET THE LATEST INFORMATION ABOUT RESTORATION OF ELECTRIC SERVICE?
- Contact your respective service provider (either Oncor or LEC). Oncor’s number is 888.313.4747; LEC’s number is 903.784.4303. The city has no control or influence on how quickly service is restored or what areas are restored first. Oncor also has a website set up at http://stormcenter.oncor.com.
HOW DO I GET INFORMATION ABOUT CABLE OR PHONE SERVICE?
- Contact SuddenLink at 888-822-5151 or AT&T at 800-331-0500.
WHO IS RESPONSIBLE FOR CLEANING UP DEBRIS IN MY YARD?
- The property owner. The city’s responsibility is to remove debris from public roadways, not private property.
WILL THE CITY OFFER CURBSIDE COLLECTION OF WOODY WASTE AND BRUSH?
- Yes, but due to other priorities, collection will likely not occur for the next few weeks.
WHAT ARE THE PARAMETERS FOR BRANCHES THE CITY WILL PICK UP?
- Tree branches should be no longer than 8-10 feet in length and no more than 18” in diameter.
WILL I BE CHARGED FOR BRUSH PICK UP AT MY CURBSIDE?
AM I ONLY LIMITED TO A 7’X7’X7’ PILE OF LIMBS?
WHAT DO I DO WITH WASTE IF I DON’T WANT TO WAIT FOR CURBSIDE?
- The city is operating a drop-off center for private citizens accepting brushy and woody waste (no garbage). The site currently in use (as of December 10) is at the back of the sports complex behind the civic center on Collegiate. The site is open and staffed Monday through Saturday from 8:30 through 4:45, and Sunday from 12:00 noon until 4:45.
I HAVE HEARD DIFFERENT LOCATIONS FOR BRUSH AND WOODY WASTE DROP-OFF. HOW DID I KNOW WHAT IS CORRECT?
- There has been some confusion because we have operated more than one site (due to mud, traffic, size of the brush pile, etc.) Locations will probably continue to change, so always check with the city’s Public Works department at 903-784-9289 to make sure you have the most up-to-date information.
WILL I BE CHARGED FOR DROPPING BRUSH OFF?
I HAVE LIMBS FROM A BUSINESS/APARTMENT COMPLEX. CAN I TAKE LIMBS TO THE CITY’S DROP OFF LOCATION?
- No, you should take your limbs to a landfill or transfer station (such as Sanitation Solutions).
IS THE CITY PICKING UP ITS NORMAL SANITATION ROUTES?
- As much as possible, yes; however, some collections will be delayed due to street conditions; please be patient—we will get to you as soon as we safely can.
ARE THERE ANY SPECIAL SAFETY PRECAUTIONS CITIZENS SHOULD TAKE?
- Yes. Be careful with indoor fires, as things such as charcoal grills produce poisonous fumes. Sitting in a parked car in your garage to get warm is also a bad idea that can cause deadly asphyxiation. And never grab any loose electric wire.
I HEARD THE CITY ALMOST RAN OUT OF WATER. IS THAT CORRECT?
- No. We lost electricity at the water treatment plant, the sewer treatment plant, most of our sewer lift stations, and at our water intake at Lake Mayse. However, we never ran out of water, nor did we order any conservation of any sort.
CAN THE CITY DO ANYTHING TO HELP US GET ELECTRICITY BACK IN SERVICE?
- The utility companies are not answerable to the city and so they determine their own work schedules. However, they have brought in many extra workers, some even from out of state. The city continues to try to get limbs out of their way (if no wires are connected to them) and we have temporarily waived inspections for anyone who lost electrical service. We are also waiving reconnect inspections, but for safety purposes, we still require permits for houses that need to replace meter bases and weather heads. However, these inspections and permits can be done after the fact, and those fees will be waived as well.
IF I NEED TO CALL THE CITY AFTER HOURS, WHO DO I CALL?
- As always, for any emergency, call 911. For non-emergencies, you can contact the Police Department’s non-emergency number, 903.784.6688, option 0.
By Charles Richards, eParisExtra