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Fraud Warning

credit card

The complaint said she had been receiving items in the mail that she had not ordered.

The complaint said that she had received another package in the mail yesterday that contained several items. The victim stated that she had not ordered the items, but the invoice showed that the items were billed to her credit card.

During the investigation it was discovered that her personal information may have been obtained during the use of an online dating cite. This case is under investigation.

This case is a reminder that credit card fraud takes place every day in a variety of ways.

The Federal Trade Commission warns consumers to keep a record of account numbers, expiration dates and the phone number to report fraud for each company in a secure place. And stresses to never lend your card to anyone and not to leave  cards, receipts, or statements around your home or office. When you no longer need them, shred them before throwing them away.

The FTC also offers the following tips to protect against credit card fraud:

  • Don’t give your account number to anyone on the phone unless you’ve made the call to a company you know to be reputable. If you’ve never done business with them before, do an online search first for reviews or complaints. Only enter your credit card number on secure websites that you can be 100% sure are legitimate. To be sure a website is secure, look for a lock in the lower right corner of your internet browser.
  • Carry your cards separately from your wallet. It can minimize your losses if someone steals your wallet or purse. And carry only the card you need for that outing.
  • During a transaction, keep your eye on your card. Make sure you get it back before you walk away.
  • Never sign a blank receipt. Draw a line through any blank spaces above the total.
  • Save your receipts to compare with your statement.
  • Open your bills promptly — or check them online often — and reconcile them with the purchases you’ve made.
  • Report any questionable charges to the card issuer.
  • Notify your card issuer if your address changes or if you will be traveling.
  • Don’t write your account number on the outside of an envelope.
  • Don’t click on email links from anyone pretending to be your bank, credit card company, or other business who uses your personal information, even if the email looks legitimate. These links are often phishing scams phishing and the scammers want to trick you into entering your login information on their fake website.

Finally, call the card issuer as soon as you realize your card has been lost, stolen or used fraudulently.

Gary Waite