- Paris Flash
- Real Estate
The test call on the evening of March 6th went as planned, allowing the City’s CodeRED database to be validated for non-working numbers and/or other situations where a number had changed since the last test, according to Paris Police Chief Bob Hundley.
With a usual call speed in our area of 1500 calls per minute, the CodeRED system was throttled back to only 500 calls per minute during the test, as another measure to ensure precision.
Being that the system was in use at a slower rate, the test took about an hour to complete, and that is including the second attempt to reach the numbers. The system has an auto-recall feature that makes one more attempt to reach telephone numbers that are not answering.
The CodeRED mobile app, a fairly new feature, reported 34 notifications.
In the above active line breakdown chart, only 56% of the calls were answered by a human, 31% by an answering device, and no answer for 10% of the calls. Only 1% of the lines called were busy and 3% of the calls were answered by a fax machine.
“With the test completed, the database will be purged of the non-working numbers allowing future emergency calls to take place in a more timely manner,” Chief Hundley added in conclusion.